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Privacy Policy

Information on personal data processing (GDPR Compliance)

1. Data Controller

Name and Surname: Massimiliano Mattioli

Domain Name: Flowmatics.eu

Registered Office: Novodvorska 1070/4, 142 00 Praha-Libus, Repubblica Ceca

Identification Number (IÄŒO): 04774990

VAT Number (DIČ): CZ8302281273

2. Categories of Personal Data Collected

Identification and Contact Data

Name, Surname, Email address, Phone number, company data (where provided).

Navigation Data

IP address, browser type, date and time of access, pages visited (collected through cookies and analytical tools, regulated by the Cookie Policy).

Billing Data

Data necessary for issuing tax documents under Czech and EU law (e.g., Company name, Address, VAT/Tax Code).

3. Purposes of Processing and Legal Bases (Art. 6 GDPR)

PurposeData ProcessedLegal Basis
A. Handling Requests and Developing OffersIdentification and ContactPerformance of pre-contractual measures taken at the request of the data subject (Art. 6.1b)
B. Fulfillment of Legal and Tax ObligationsIdentification and Billing DataCompliance with a legal obligation (Art. 6.1c) to which the Controller is subject
C. Marketing and Promotional ActivitiesEmail, NameExplicit consent of the data subject (Art. 6.1a), freely given
D. Site/Service Analysis and ImprovementNavigation Data (Anonymized if possible)Legitimate Interest of the Controller (Art. 6.1f) to improve services offered

4. Processing Methods and Retention Period

Data is processed primarily using computer tools.

  • Contract/Billing Data (A and B): Retained for 10 years (legal retention period for tax documents in the Czech Republic).
  • Marketing Data (C): Retained until consent is withdrawn (Opt-out) by the user.
  • Analytics Data (D): Retained for a maximum of 24 months, unless anonymized.

5. Data Recipients (Third Parties)

Data may be disclosed to the following parties (Data Processors under Art. 28 GDPR):

  • Website hosting service providers
  • Accountant (in CZ) for tax and accounting compliance
  • Email marketing platforms (if used for purpose C)
  • Public authorities and supervisory bodies, in case of legal obligation

Data will not be disclosed to the public, except with your specific and free consent.

6. Data Transfers Outside the EU

If services with servers located outside the European Economic Area (EEA) are used, the transfer will only take place with adequate safeguards, such as the adoption of Standard Contractual Clauses (SCC) approved by the European Commission or an adequacy decision.

7. Data Subject Rights (Art. 15-22 GDPR)

You have the right to request from the Controller:

  • Access to your personal data
  • Rectification (correction) of inaccurate data
  • Erasure (right to be forgotten)
  • Restriction of processing
  • Data portability
  • Objection to processing (especially for marketing purposes)

Right to Complain: You have the right to lodge a complaint with the competent Czech supervisory authority (Úřad pro ochranu osobních údajů) or the supervisory authority of the Member State where you reside.